Testimonials

What Our Texas Personal Injury Clients Are Saying

Hartley Law Firm is a Texas personal injury law firm that has helped hundreds of injured clients move forward after an accident, and many of them have taken the time to share what that experience was like. These are real reviews from real clients on Google. If you’d like to read the complete collection, you can find every one of them on our Google Business Profile.

Get a Free Case Review

200+ Five-Star Reviews

5 gold stars in a row

Rated on Google by clients across Carrollton and the DFW metro

F

Faith K.

After my truck wreck, I was overwhelmed, in pain, and didn't know what to do... [Hartley Law Firm] secured a settlement that completely exceeded my expectations and truly changed my situation for the better.

T

Tim H.

We had a major drunk driving wreck that impacted us and our 3 kids, and thanks to Austin, we were able to be more than fairly compensated and taken care of.

S

Steven R.

When the insurance company of the semi tried to play games… I called Austin. [He] was able to settle the case for the full amount of the trucking insurance policy, which was over a million dollars. I highly recommend Austin to anyone in need of assistance with accident injuries.

M

Monica C.

I can not say enough about the Hartley Law Firm… They are very caring and compassionate in regard to your injuries and that your well-being is taken care of completely. I highly recommend this law firm for their dedication, honesty, and compassion for their clients.

K

Krystal M.

After several attempts to find an attorney to take on my slip and fall case with a big corporation unsuccessfully, I ran across Mr. Hartley... The whole team made this process easy for me. I highly recommend Hartley Law Firm for all of your personal injury case needs!

K

Kay R.

After my car accident, I was overwhelmed and unsure of the next steps. Cindy immediately put me at ease... What impressed me most was how quickly she was able to negotiate a fair settlement, saving me months of stress and uncertainty. I never felt like just another case.

N

Nanette B.

I was told my case couldn't be proved by many attorneys, and after 6 months I gave up. 11 months and 3 surgeries after my accident, I made one more call and was connected to Austin... He took my case, always kept in touch and informed, and got me a very good settlement.

M

Monica G.

I honestly can't thank the team at Hartley Law Firm enough. They even took the time to negotiate my hospital bills so I could walk away with a fair share of the settlement. If you need a team that actually cares and will go to bat for you, these are your people.

K

Kaylee S.

So, so happy I contacted Austin after my dog and I were attacked. I was unsure of the entire process, and [Austin] went above and beyond to ensure my case was handled, and really fought to make sure I got the most possible for my injuries.

J

Jon K.

What many of the commercials on TV don't tell you about big law firms... is they don't want your business unless someone died, lost a few limbs, or is permanently disfigured... Our family turned to Austin at Hartley Law Firm. Austin was an invaluable resource for our family, and we can't thank him enough for the help he provided through the entire process of our rehabilitation.

M

Marion G.

I'm not certain that any other attorney could have won this case, and he was able to shrewdly negotiate a fair settlement in an unfair situation. Most importantly, Austin treated me as a person and not a case number, and I felt seen, heard, and supported throughout the process. I will recommend him highly and without reservation as often as I can.

R

Ryan R.

First we tried calling 800-lawyers like you hear on the radio everywhere… but when they sent someone out to see us, it was a CPA who could not answer any questions… I called [Hartley Law] after hours on a Friday and left a message. Much to my surprise, my call was returned that night by Austin himself. He was out on a vacation with family across the country, but still took the time to talk to me. The entire experience with Austin has been positive… I would fully recommend his services to anyone.

M

Michael B.

Hospital bills were a major concern for me, and [Austin] successfully negotiated my bills down to a level that substantially exceeded my expectations.

C

Cathy V.

I got Mr. Hartley's firm involved in my case after the insurance company lied to me about paying off my medical bills before offering me a final injury settlement... Mr. Hartley and his staff worked diligently to get my case together, and I am very happy with the final settlement result.

M

Monica C.

The ease of working with Mr. Hartley and the peace I felt with him handling my case goes without saying. Mr. Hartley made sure I understood all the legal aspects of my case and helped me feel confident with my options. He definitely fights for his clients till the very end. I am VERY GRATEFUL for all you have done to get my case settled.

R

Roxanne A.

I was involved in a life-changing accident and reached out to Hartley Law Firm. This attorney worked harder and stayed on this until it was settled... in less than six months. He got me an incredible amount of money.

Y

Yoomi A.

We have spoken with other lawyers who have been on the opposite side of a case of Austin Hartley. They said we have a great attorney and to trust him to win our case. We trusted him, and we came out better than expected in several areas of the final decision. Thank you to the Hartley Law Firm and its members.

B

Brian R.

I couldn't have asked for a better attorney to represent me. My wife and I were extremely impressed with [Austin’s] willingness to go the extra mile, present us all options, and 'go to bat for us.' Don't hesitate to hire him!

C

Cherrie W.

I wouldn't have wanted anyone else to handle my personal injury case... It didn't take long before I was receiving my check.

A

Ashley C.

Trusting Austin to handle my case was the smartest and best thing I could do.

K

Karla A.

Mr. Hartley is very thorough, and he worked every angle to get me compensated.

K

KK

The attorneys at Hartley Law Firm are not only knowledgeable but also genuinely care about their clients… Their professionalism and dedication to achieving the best possible outcome were evident.

W

Wayne W.

Cindy was an absolute pleasure to work with, patient, responsive, and somehow made legalese feel like a casual chat. She kept me in the loop the whole time.

M

Maureen S.

Austin Hartley and the Hartley Law Firm worked very hard for us after my husband's accident. We appreciate everything they did for us and they were very upfront with us about what to expect.

Every case is different, and no two clients face exactly the same circumstances after an accident. But the thread running through these reviews is consistent: clear communication, honest guidance, and a team that treats you like a person, not a file number, while fighting to get you the compensation you deserve.

If you’re deciding whether to reach out, we’d be glad to talk through your situation and explain your options.

The testimonials on this page reflect the personal experiences and opinions of individual clients. Every case is different, and past results do not guarantee or predict a similar outcome in any future case.

Go Back